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Can I Cancel My Fresh Scents® Subscription?Updated 16 days ago

Can I Cancel My Fresh Scents® Subscription?

Quick Answer

Yes! You can edit your subscription anytime by logging into your account at freshscents.com. You can update your products, delivery frequency, payment method, and shipping address—all in one place.

How to Edit Your Subscription

  1. Log in to your account here using the email address you used when you placed your order.

  2. Navigate to your subscription settings.
  3. Select the option to cancel your subscription.
  4. Confirm your cancellation.

Can't find your login info? Check your email for the confirmation you received when you first subscribed—it includes a direct link to manage your subscription.

Before You Go

Not ready to fully cancel? You have options:

  • Skip an order: Pause your next delivery without canceling entirely.
  • Change your frequency: Switch to less frequent deliveries if you're stocked up.
  • Swap your products: Try a different scent if you're ready for something new.

We'd hate to see you go, but we understand—no hard feelings.

Need Help?

If you're having trouble canceling or have questions about your subscription, our customer service team is happy to assist.

  • Email:[email protected]
  • Phone: 1-877-843-2743
  • Business Hours: Monday–Thursday 8 AM–6 PM EST, Friday 8 AM–5 PM EST
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