Believe it or not, little ones, the two-legged kind, and the four-legged kind, sometimes manage to get into things they shouldn't. We have little ones too, we totally get it! We understand that you may be worried, and we are here to help!
What is in your sachets? Are they poisonous?
Our sachets are perfectly safe to be in your home with pets and children. The sachets are made of Vermiculite, a mineral found in the soil, and fragrance oils. Our fragrance oils are both natural and synthetic and we follow the global IFRA safety guidelines, so the dosage in the sachets is not toxic.
We always recommend that you leave the product in its envelope and keep these products out of the reach of children and pets. Should a person or pet ingest them, please have your doctor or vet contact us for a Safety Data Sheet.
How should I treat my child/pet?
If your child or pet has ingested the contents, we recommend that you rinse their mouth out with water. If it is on the skin, wash with water and soap. If it is in their eyes, flush with water.
Continue to observe them for any symptoms or behavior that is not their normal. You are the best judge of what is typical for them. If symptoms persist or you become concerned, seek a medical provider.
We are going to the doctor, what do I need?
For every product we produce, we can provide a Safety Data Sheet. We are happy to send this directly to your doctor or vet if you would like. Click the "Support" button in the bottom right of the screen and email us to request this document. Just let us know your name, which product was involved, the doctor/vet's email and we can send this right over. If you don't know their email, please let us know the name of their practice and location and we can reach out to them for you.
What if we are closed and you don't get an answer?
We are in the office Monday - Friday 8 am - 5 pm EST. If it is after our normal business hours we recommend following our treatment suggestions and then observing them for anything apart from their normal. If you become concerned, seek medical care even if you do not have the Safety datasheet information yet. Send us a request for the Safety Datasheet by clicking "Support" and let us know where to send it once we are back in the office.
If you have additional questions or concerns, you can click "Support" to reach us or you can call us during normal business hours at 1-888-877-3132.