Oh No! We want to make it right!. Please take a photo of the damaged product and email it to our Customer Service Team at info@freshscents.com, or give us a call at 1-888-877-3132

<span id="isPasted" style="color: rgb(141, 144, 145); font-family: Futura, &quot;Century Gothic&quot;, AppleGothic, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Oh No! We want to make it right!&#xA0;<span style="color: rgb(141, 144, 145); font-family: Futura, &quot;Century Gothic&quot;, AppleGothic, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Please take a photo of the damaged product and email it to our Customer Service Team at info@freshscents.com, or give us a call at 1-888-877-3132

Damaged Items

Please accept our apologies! If the sachets you received do not match what you ordered, please give us a call at 1-888-877-3132 or email info@freshscents.com to let us know about the issue. One of our Customer Service Team Members will be more than h

<span id="isPasted" style="color: rgb(141, 144, 145); font-family: Futura, &quot;Century Gothic&quot;, AppleGothic, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Please accept our apologies! If the sachets you received do not match what you ordered, please give us a call at 1-888-877-3132 or email info@freshscents.com to let us know about the issue. One of our Customer Service Team Members will be more than happy to correct your order. &#xA0; &#xA0;&#xA0;

Wrong Product received

We offer a flat shipping rate for all orders. Order 1 sachet or 50 and pay $5.00 every time. All orders over $35 receive free shipping, or if you sign up for email notifications, you receive free shipping on your first order.

<p id="isPasted" style="box-sizing: border-box; color: rgb(141, 144, 145); font-family: Futura, &quot;Century Gothic&quot;, AppleGothic, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We offer a flat shipping rate for all orders. Order 1 sachet or 50 and pay $5.00 every time. All orders over $35 receive free shipping, or if you sign up for email notifications, you receive free shipping on your first order.&#xA0;<p style="box-sizing: border-box; margin-bottom: 0px; color: rgb(141, 144, 145); font-family: Futura, &quot;Century Gothic&quot;, AppleGothic, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><img data-fr-image-pasted="true" src="https://cdn.shopify.com/s/files/1/2677/3210/files/B2B_Homepage-Shipping_76a3bae5-210f-4efd-8ee3-6b42a7c9b4f7_1280x1280.jpg?v=1603821395" style="box-sizing: border-box; border-style: none; height: auto; max-width: 100%;" class="fr-fic fr-dii">

How much does shipping cost?

The Willowbrook Company currently ships Fresh Scents to customers in all 50 United States. We also ship to United States Post Office Boxes. We do not currently ship to US Territories. Due to agreements with our international distributors, we do not s

<section id="isPasted" style="box-sizing: border-box; max-width: 100%; color: rgb(141, 144, 145); font-family: Futura, &quot;Century Gothic&quot;, AppleGothic, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; line-height: 1.6; margin: 40px 0px; overflow-wrap: break-word;"><div style="box-sizing: border-box;">The Willowbrook Company currently ships Fresh Scents to customers in all 50 United States. We also ship to United States Post Office Boxes. We do not currently ship to US Territories.&#xA0;&#xA0;Due to agreements with our international distributors, we do not ship to customers outside the United States at this time.&#xA0;If you are in Canada, you may contact our distributor there directly to learn how to purchase our products in your area.Candym Showroom and Office95 Clegg Road, Markham OntarioCanada, L6G 1B9.Telephone: (905) 474-1555Toll Free : (800) 263-3551Fax Number: (800) 224-8770 or (905) 474-0960info@candym.com&#xA0;Please contact&#xA0;<a href="mailto:info@freshscents.com" style="box-sizing: border-box; background-color: transparent; color: rgb(139, 187, 199); text-decoration: none;">info@freshscents.com</a> for additional information regarding how to obtain our products in your country if you live outside the United States.</div></div></section><footer style="box-sizing: border-box; color: rgb(141, 144, 145); font-family: Futura, &quot;Century Gothic&quot;, AppleGothic, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> </footer>

Will we ship to your address?

While we don’t ship outside of the United States directly from our website, we may have retailers in your country. To find an international dealer close to you, you can send us a message at info@freshscents.com, or chat with us via our web widget.

While we don&#x2019;t ship outside of the United States directly from our website, we may have retailers in your country. To find an international dealer close to you, you can send us a message at&#xA0;<a href="mailto:info@freshscents.com" id="isPasted" style=" text-decoration: none;">info@freshscents.com</a>, or chat with us via our web widget.&#xA0;

Do you ship internationally?

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