Fresh Scents logo
Fresh Scents logo

All articles


Damaged Items

Oh No! We want to make it right!. Please take a photo of the damaged product and email it to our Customer Service Team at [email protected], or give us a call at 1-888-877-3132

Wrong Product received

Please accept our apologies! If the sachets you received do not match what you ordered, please give us a call at 1-888-877-3132 or email [email protected] to let us know about the issue. One of our Customer Service Team Members will be more than h

How much does shipping cost?

We offer a flat shipping rate for all orders. Order 1 sachet or 50 and pay $5.00 every time. All orders over $35 receive free shipping, or if you sign up for email notifications, you receive free shipping on your first order.

Will we ship to your address?

The Willowbrook Company currently ships Fresh Scents to customers in all 50 United States. We also ship to United States Post Office Boxes. We do not currently ship to US Territories. Due to agreements with our international distributors, we do not s

Do you ship internationally?

While we don’t ship outside of the United States directly from our website, we may have retailers in your country. To find an international dealer close to you, you can send us a message at [email protected], or chat with us via our web widget.