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Fresh Scents

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Did you purchase one of our sachets from an independent retailer or online marketplace? For a return or refund not purchased on our website, please speak with the retailer where you purchased the items. If it was a gift or you are unable to return it

Purchased from another Retailer?

ORDERING + SHIPPING

ORDERING

Our Story

Made in the USA!

Samples

GENERAL FAQ

Sachet 101

What is a sachet?

How to Use a Sachet

What is inside a Sachet ?

Composting Sachets

Are your products Vegan?

Are your products organic?

Are your products 100% natural?

Seasonal Fragrances

How long do sachets last?

What's the difference between Fresh Scents and Sparkle City sachets?

Do you test your products on animals?

Should I open my sachet?

Should I separate my 3 pack of sachets?

The fragrance did not last...

SACHET

Do your sachets contain vermiculite? I heard vermiculite contains Asbestos.

I'm currently pregnant or trying to conceive. Are your products safe for me to use?

My child/pet has ate a sachet

What is in your sachets? Are they poisonous?

Are sachets safe for pets?

Do your products contain Phthalates?

HEALTH + SAFETY

PRODUCT FAQ

WHY SUBSCRIBE?

HOW DO I START A NEW SUBSCRIPTION?

CAN I EDIT MY SUBSCRIPTION?

CAN I CANCEL MY SUBSCRIPTION?

SUBSCRIPTION

Discontinued and Seasonal Items

Can I order quantities in bulk?

What payment methods do you accept?

Damaged Items

Wrong Product received

How much does shipping cost?

Will we ship to your address?

Do you ship internationally?

SHIPPING

What is your return policy?

Quality Concerns

Changed your mind on your order and wish to return the items?

RETURNS + REFUNDS

Promo Code issues

Promo Code

Can I use more than one Promo Code on my order?

PROMOS

WHERE CAN I PURCHASE YOUR PRODUCTS?

STORE LOCATOR

Wholesale - United States Retailers

Wholesale Outside the United States

WHOLESALE

Purchased from another Retailer?Updated 6 months ago