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What is your return policy?Updated a month ago

We understand that ordering scented sachets online can be difficult as you cannot smell the fragrance beforehand. If your order is in the same condition you received and within 30 days from the original ship date; you may return your order for a refund. You will need to return the items at your expense. We ask that you include your name and order number along with the reason for your return.  Once the return is received, our Customer Service team will issue a refund for the value of the items returned. Returns may be sent to the address below:

The Willowbrook Company

Attn Returns

951 S. Pine Street

Spartanburg, SC 29302

Returns must be submitted within 30 days from the Ship Date on your original order. If you have any questions regarding your return, please email [email protected] or call 1-888-877-3132.


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