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Why Doesn't My Sachet Smell Anymore?Updated 17 days ago

Why Doesn't My Sachet Smell Anymore?

Quick Answer

Try giving it a shake. If that doesn't help, check the manufacture date on the back of your sachet—it may be time for a replacement. If you believe there's a quality issue, our customer service team is here to help.

Give It a Shake

Over time, the fragrance oils inside your sachet can settle. A quick shake redistributes the oils and gives the scent an instant boost. It's the easiest trick for reviving a sachet that seems like it's fading.

Check the Date

Fresh Scents® sachets are freshest within six months of the manufacture date for our Signature Collection™ (three months for Small Places Collection™). You'll find the date printed on the back of your sachet envelope.

If it's been a while, the fragrance may have naturally run its course—and it might be time to treat yourself to a fresh one. Shop Signature Collection™ | Shop Small Places Collection™

Consider the Placement

Sachets work best in enclosed spaces where fragrance can build up. If your sachet is in a large, open, or high-traffic area, the scent may be dispersing faster than you can notice it. Try moving it to a more contained spot like a drawer, closet, or bag.

Still Not Right? Let Us Know

Your satisfaction matters to us. If you've tried the tips above and still feel like something's off with your sachet, please reach out to our customer service team. We're happy to help.

Contact us at [email protected] or call 1-888-877-3132.

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